What Information We Hold and Why
We collect your name, contact details and account credentials when you register. When you deposit or withdraw through bKash, Nagad or Rocket, we log the transaction reference and wallet number — enough to verify the movement and match it to your account, nothing more. Device identifiers
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and session data help us detect unusual login activity and keep your account from being accessed without your knowledge. We do not sell your personal data to third parties. Where we share data with payment processors like bKash or Nagad, it is strictly to complete the
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transaction you initiated. We may hold records for as long as required by applicable regulations in the regions where we operate, but we do not retain data beyond what is operationally or legally necessary. If you close your account, we will tell you what we keep,
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for how long, and under what basis. All of this applies subject to your local law and the eligible regions covered by our service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.